Responsible Gaming at This Is Vegas Casino

This page explains how we help you keep gambling inside limits you have chosen yourself. It covers the controls in your account, the signs that play is becoming a problem, and the UK services that offer free and confidential support.

From the game library

Gambling with us is entertainment, not income

Playing at This Is Vegas Casino is meant to be entertainment, in the same way as a cinema ticket or a night out. The money you stake pays for the time you spend on our games, and over the long run the games are built to pay back less than they take in, so there is no version of casino play that works as a source of income.

That is why we ask you to decide on a budget before you deposit rather than in the middle of a session. Work out what you can afford to lose over the month, treat that figure as a ceiling rather than a target, and stop when you reach it.

Gamble only with money left over after rent, bills, food, savings and debt repayments.
Fix the amount and the time you are willing to spend before you start playing.
Never borrow, use credit or dip into household money to keep a session going.
Treat a loss as the price of the entertainment, not a debt to be won back.
Avoid playing when you are tired, upset, bored or drinking.

Our games are for adults only. You must be 18 or over to hold an account with us. We hold a gaming licence and we verify the age and identity of every customer, and any account opened by someone under 18 is closed.

The tools in your account and how to switch them on

Every account includes controls you can switch on yourself, at any time, without explaining why. They sit alongside the cashier in the responsible gambling area of your account, and you can use one of them or all of them together.

Tool	What it does	When it applies
Deposit limit	Caps what you can pay in over a day, a week or a month	Straight away once confirmed
Loss limit	Caps your net losses across the period you choose	Straight away once confirmed
Session limit	Ends play once your chosen length of time is up	From your next session onwards
Reality check	Shows how long you have played and where you stand	At the interval you set
Time-out	Locks your account for a short, fixed break	Until the break runs out
Self-exclusion	Closes your account to play and stops our marketing	For at least the minimum period shown

Choosing limits that fit your budget

A deposit limit covers the whole period you pick, so money you withdraw and pay back in still counts towards it. A loss limit works on a net basis, which means winnings credited during the period are taken into account before the limit bites. If you are unsure which to use, start with a monthly deposit limit set at the figure in your budget.

Switching a tool on

Sign in and open the responsible gambling area of your account.
Choose the tool you want, then enter the amount or the period that suits you.
Confirm the change and check the summary shown on screen.
If you cannot find a setting, or you would like us to apply one for you, use the live chat on the site or e-mail support@casinothisisvegas.co.uk.

Signs that gambling is becoming a problem

Difficulty with gambling builds up gradually, and the signs usually show in behaviour and mood rather than in the size of a single stake. Go through the list below honestly and ask how many points describe the past few months for you.

You play for longer, or stake more, than you planned to.
You deposit again straight after a losing session to win the money back.
You borrow money, sell possessions or use money meant for bills in order to play.
You keep how much you play, or how much you lose, secret from family or friends.
You feel restless, irritable or low when you are not playing.
You gamble to get away from stress, boredom, loneliness or low mood.
Work, study, sleep or time with the people around you is slipping because of play.
The stakes have to keep rising for the game to feel the same.

If two or three of these feel familiar, set tighter limits or start a time-out today. If most of them do, self-exclude and speak to one of the services below. You can also ask our live chat or e-mail support@casinothisisvegas.co.uk to close your account, and we will do it without pressing you for a reason.

Where to get free and confidential help

Our team can set a limit, start a time-out or close your account for you, but we are not trained counsellors. The organisations below are not run by us, cost nothing to use and keep what you tell them confidential.

GambleAware provides free information and prevention advice and funds treatment across Great Britain, and explains what support is available and how to reach it.
GamCare offers free counselling, group support and treatment referrals for anyone harmed by gambling, including partners and family members.
GamStop runs the free national online self-exclusion scheme: one registration blocks your access to gambling sites licensed in Great Britain for the period you choose.
The National Gambling Helpline gives confidential advice from trained advisers by telephone and live chat, including out of office hours.

Support is also there for people affected by someone else's gambling. Many banks let you block gambling payments on your card or account, and blocking software can shut off gambling sites on your phone and computer; both work well alongside the tools in your account.

Keeping under-18s out of gambling

Gambling by anyone under 18 is against the law and against our terms. We carry out age and identity checks when an account is opened, and we may repeat them at any point, including before a withdrawal is paid. Where we find that an account holder is under 18, the account is closed, any winnings are void and deposits are returned.

If children share your home or your devices, a few habits make a real difference: keep your password to yourself, do not save payment details in the browser, lock devices when you step away, use separate profiles for children and switch on parental control or site-blocking software, which is widely available and can bar gambling sites on a device or a home network.

If you think someone under 18 has used your account, tell us at once through the live chat on the site or by e-mail to responsiblegaming@casinothisisvegas.co.uk so we can secure the account and look into what happened.