This Is Vegas Casino VIP Program: Comp Points, Cashback and Loyalty Rewards

Every real-money bet you place earns comp points. It does not matter whether you are spinning a slot, sitting at a live table or playing video poker - the bet counts, the points land on your account, and they stay there until you decide to use them.

The conversion is simple and fixed: 1,000 comp points redeem for £1. What you get back is cash credits, not bonus credits, so there is no rollover to clear and no separate set of terms to work through before the money behaves like the rest of your balance.

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Because the rate is flat, the maths never surprises you. A points balance of 37,000 is £37 in cash credits, and a balance of 4,500 is £4.50. Our live chat team is open around the clock if you want to check where your points stand before you redeem.

The comp points programme is automatically available to every real-money account holder at This Is Vegas Casino. From the moment your account is funded and you place your first real-money bet, points begin to accrue. You do not request membership, you do not pay for it, and you do not lose it by taking a break.

1. Fund your account in pounds

   Choose a payment method in your own name and top up. Minimum deposits start at £5 or £10 depending on the method you pick, and a 3% processing fee applies to deposits.

2. Play for real money

   Fun-play mode is there for trying games out, but only real-money bets earn comp points. Switch to real stakes and the counter starts.

3. Let the points build

   Points accumulate bet by bet across slots, table games, video poker, live tables and the rest of the lobby.

4. Redeem at 1,000 to £1

   Turn your points into cash credits whenever you like. There is no wagering requirement on the credits you receive.

Bonus credits are useful, but they come with a rollover: our welcome package carries 20× wagering on the bonus, and free spin winnings from it are capped at £350 cash out. Comp point redemptions work differently. They arrive as cash credits with no wagering requirement at all.

In practice that means a £20 redemption is simply £20 on your balance. You can play it, or you can leave it where it is and send it to the cashier when you are ready. Nothing has to be turned over first.

Alongside points, we run cashback. Cashtravaganza is our next-day cashback promotion: it guarantees up to 30% on deposits made during the promotion period, and the money is paid into your account as cash the following day - not as credits you have to play through.

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We also offer 100% Cashback Insurance, which works as cover for a session that goes against you. Once the balance is finished, a support agent adds the real cashback to your account. Both of these sit on top of whatever comp points you have already collected from the same play.

The lobby holds 978 titles, and real-money play across it earns points. That covers slots from studios such as Rival, Betsoft Gaming, Tom Horn Gaming, Saucify, Spinomenal, Smartsoft Gaming, Fugaso and Dragon Gaming, along with 82 exclusive titles and 122 specialty games.

• Slots, including the exclusive titles you will not find in other lobbies
• Table games: roulette, blackjack, baccarat and craps
• Live tables: live baccarat, live blackjack, live poker and live roulette
• Video poker, keno, bingo and scratch cards
• Crash games and the wider specialty range

Game outcomes are determined by Rival's cryptographically secure random number generator, which has been independently tested, and payouts are audited by independent auditors. Free-play mode is there whenever you want to try something new with a fun-money balance, though those rounds sit outside the points programme.

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A few house rules keep the programme fair for everyone, and they are worth knowing before your points build up into something sizeable. Only one casino account per household is permitted, and automated play is not allowed: using electronic, mechanical or robotic devices to make playing decisions can lead to a ban from promotions and play and to confiscation of net winnings.

• Register with accurate details - the name on your account must match the name on your payment method
• Deposit only from a bank account, card or wallet held in your own name
• Keep one account per household
• Place your own bets rather than using any form of automated play
• Stay within the £5 maximum bet per spin or round while a bonus is active

If you have a question about your points balance, a cashback credit or anything else on your account, live chat is open 24 hours a day, seven days a week in English. Email support covers general queries, with a separate channel for finance and document submissions, and telephone lines are available for France, Spain and international callers.

Our team answers in English, Dutch, French, German, Spanish, Italian and Portuguese. Account details are only released once we have positively identified you, which is deliberate - it keeps your balance and your rewards where they belong.

Comp points and cashback are a thank-you for playing, not a reason to play longer than you planned. Every game here carries real risk, outcomes are random, and no points balance changes that. Treat the rewards as a small return on entertainment you were going to pay for anyway.

You can set your own deposit limit, and our support team can apply daily, weekly or monthly limits on written request. A self-exclusion programme is available too: ask for it and your account is blocked shortly after. We also publish links to Gamblers Anonymous, Gambling Therapy and the Global Gambling Guidance Group.